The anti-consultancy for scale-ups with recurring operational problems

Find and fix the ops problems your scale-up keeps firefighting.

The same escalations. The same delays. The same key person holding it all together. We trace each one to its root cause, put a number on what it's costing you, then implement the fix with your team and document the new process so it holds after we've gone.

No decks without delivery. Diagnosis in 30 days, implementation right after.

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Recovered £600,000 a year for one transport service by fixing the three root causes behind daily cancellations.

Sounds familiar? Let's talkWhat's It Costing You? Find Out.

Are your operations scaling with your team?

or are they constantly firefighting and burning out?

As scale-ups grow, small inefficiencies stop being small. Leadership teams often default to hiring more people or buying more software or AI tools, but without addressing the root cause of the problem, additional staff and tools multiply the chaos.

  • Your teams and managers are spending 15+ hours per week on recurring escalated client delays or fixing communication gaps.
  • Vital organisational knowledge lives in the head of a few early employees.
  • Your company pays monthly for a tech stack your team avoids using.
  • Work is duplicated and overlapping because there is no clear ownership structure.
  • You don't have a single source of truth, and you don't trust your company data.

Proof point

One public sector transport service was cancelling journeys daily, and nobody had traced why. Once it was properly diagnosed, three separate root causes were fixed, recovering £600,000 a year that had quietly been lost to the same failure, on repeat.

This is us. Now What?

We built Orin to be an anti-consultancy

Traditional consulting often means long retainers, expensive discovery, abstract recommendations, and limited implementation support. Orin works differently: we find the root cause, redesign the process with your team, give you a practical implementation plan, and leave you able to run it without us.

  • No Retainer Traps: We don't lock scale-ups into rigid contracts. You pay for a defined problem to be fixed, with a clear scope, a clear outcome, and an end date.
  • No Value-Signalling: We do not run endless progress meetings to justify our fees. Every interaction moves the work forward.
  • Pure Execution: We use root-cause analysis and process redesign to fix the actual problem, then train your team to own the solution completely so it holds after we are gone.

Fees are a fraction of the money we save you.

What's this costing you?

Our Process

Listen

Operational discovery

Speak to the people closest to the problem, understand their workflows and pain points as well as the company's primary objective.

Diagnose

Root cause analysis

We trace delays, escalations and complaints back to where it starts, and quantify the cost of operational inefficiency.

Fix

The implementation

At the end of our 30-day diagnostic, we'll present our findings, a 30/60/90 day implementation roadmap based on urgency, and a breakdown of whether the fix needed is a new process, a tech fix, or an AI fix.

Hold

Manage end to end

We train your team on the new processes they helped build, so it holds long after we're gone.

Stop guessing what your operational inefficiencies cost

Use our calculator to audit your scale-up's operational leaks in just two minutes.

What are my operational inefficiencies costing me?

Recognise the pattern?

Orin fixes the operational problems that growing companies can't afford to ignore. The kind of process breakdown that quietly costs real money and reputation, because a business can't deliver on what it promised its customers. If this sounds familiar, we'll talk through what's actually going on, roughly what it's costing you, and what a real fix would look like.

Start the conversation